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Frequently Asked Questions

You have questions. We have answers.
Covid-19 Test QuestionsCovid Vaccine Questions

Frequently Asked Covid-19 Test Questions

How do I book an appointment to get a Covid-19 test?
What do I bring to my appointment?
  • ID (drivers license, passport, green card, etc)
  • Proof of current address
  • Insurance card

If you do not have insurance, you still have to bring ID and proof of address. You will be asked to sign a form stating you do not have insurance.

NOTE: each year you sign a tax return, you must declare if  you had insurance. If you state you do not have insurance, but actually do, the IRS may impose a penalty for taking the test.

What is the cost of the Covid-19 Test?
  • US CITIZENS, Green Card, Work and Student Visa holders,
    • Exam, RT-PCR test and/or Antibody test has no cost-sharing expense, i.e. it is free with or without insurance.
    • Loop Medical Center strives to be a quality provider of Covid testing for the Chicagoland area. As a courtesy, we submit claims to your medical insurance or HRSA fund. If your insurance carrier deems you are responsible for a copay, deductible or coinsurance as a result of your current policy you will be responsible for your balance.

Free = no out of pocket expense to the patient, no cost-sharing

  • NON-US citizens, without a valid work visa, and without a permanent US address are NOT eligible for free testing.
    • The cost of an exam, test and lab results is $200
  •  If you want to find results in the same hour, a RAPID COVID-19 test can be administered; it is an add-on and you will be charged $100 upfront. This is not a free test.  
  • We accept all forms of payment
What do I do if I have symptoms?

If you have had any COVID-19 related symptoms in the past 7 days you MUST be tested outside.
Please call us when you arrive for a curbside swab.

If you have symptoms or an active infection, an antibody test is not needed.

We are not a drive-through facility but a doctors office.

How will I get my results?

You will receive a phone call, a text message and an email when your test results arrive

You will be able to log into the same patient portal where you scheduled your appointment to view your results.

The moment you receive a notification, we also get alerted to your results. We have no way to check your results beforehand; therefore, calling to obtain results will not be helpful. Please be patient, our staff is awesome.

How long does it take to get my results?

RT-PCR – Less than 24 hrs* from the time of your test

Rapid Test – Rapid test results are available as soon as 15 minutes after a sample is taken. As we wish to maintain social distancing guidelines, we ask that you wait outside or in your car while we process your test.

What do the results mean?

IgG Antibody – If you have this resulted as positive – your body has successfully fought off COVID and/or you are recovered from a prior infection. If you ever get vaccinated, and get tested for antibodies, this test will be positive.

IgM Antibody – You are actively in the process of developing an immune response. This is a short lived positive test and usually disappears in 10 days

SarsCOV-2 = Covid-19 infection 

All results are measured against a reference. In your results you will see a reference column and it states “negative”; that is a benchmark, look at the results column – it will state “positive” or “negative”.

That is the interpretation for all tests.

I survived Covid. Should I get another test?

Recent evidence shows even if you have antibodies you can still get reinfected and pass it onto others.

How often should I get tested?

Testing is perpetual; a test result is only as good as your last un-thoughtful interaction  

Testing for an infection, in the time we do not have a clear understanding if antibodies are protective or if a vaccine is near – means – test as often as you need to.

Most importantly, PREVENTION is the key



Frequently Asked Vaccine Questions

How do we know that these vaccines are safe?

COVID-19 vaccines were tested in large clinical trials to make sure they meet safety standards. Over 40,000 people participated in these trials to study how the COVID-19 vaccines offer protection to people of different ages, races and ethnicities, as well as those with different medical conditions.

As more people get vaccinated, safety monitoring will continue. The Centers for Disease Control and Prevention (CDC) has an independent group of experts that reviews the safety data as it comes in and provides regular safety updates. If a safety issue is detected, action will take place to determine if the issue is related to the COVID-19 vaccine and determine the best course of action.

I hear that the vaccine can make me sick. Is that true?

Some people may experience side effects that include pain and swelling at the injection site, headache, fever, muscle aches and being very tired. These side effects may start within a few hours after you receive the shot and be mostly gone by about 36 hours after the shot.

It is important to know that fever is not dangerous and actually helps your body’s immune system react to something identified as foreign (in this case the vaccine). Many adults rarely experience fever, so it is common to become worried about something that doesn’t happen often.

Acetaminophen (Tylenol) or ibuprofen (Advil or Motrin) have been recommended to keep more comfortable while waiting for the fever to pass. It is also a good idea to make sure you are drinking plenty of fluids because you may lose more body fluids while you are feverish.

Cough, shortness of breath, runny nose or loss of taste/smell are not consistent with post-vaccination symptoms.

Can I catch COVID-19 from the vaccine?

No. The Pfizer and Moderna vaccines include pieces of mRNA molecules that make proteins to stimulate your body’s immune system into developing protection against the virus.

Learn more about the different vaccines at The Centers for Disease Control and Prevention (CDC)

Is there anyone who should not get the vaccine?

You should not receive the Pfizer-BioNTech COVID-19 vaccine if you have a history of severe allergic reaction (e.g., anaphylaxis) to any component of the vaccine including:

  • Polyethylene glycol (PEG)
  • Lipids
  • Potassium chloride or potassium phosphate
  • Sodium chloride or sodium phosphate
  • Sucrose

You should not receive the Moderna COVID-19 vaccine if you have a history of severe allergic reaction (e.g., anaphylaxis) to any component of the vaccine including:

  • Polyethylene glycol (PEG)
  • Lipids
  • Tromethamine or Tromethamine hydrochloride
  • Acetic acid
  • Sodium acetate
  • Sucrose
  • Hyaluronic acid fillers
Should children get the vaccine?

Children are not among the priority groups for early vaccination. Since emergency use authorization has been granted only for individuals at least 16 and 18 years of age for the Pfizer vaccine and Moderna vaccines respectively, a COVID-19 vaccine may not be available for young children until more studies are completed.

If you have any questions about whether the vaccine is right for you, please contact your primary care provider to discuss your medical history.

How many doses does the vaccine require?

Both the Pfizer vaccine and Moderna vaccines require two shots. The first shot starts building protection, but everyone who receives the first shot has to return a few weeks later for the second one to complete the protection process.

Why should I be vaccinated for COVID-19?

Scientific evidence indicates that getting a COVID-19 vaccine can prevent you from getting seriously ill from COVID-19. It can also help protect people around you, particularly those at increased risk for severe illness from COVID-19.

If you have any questions about whether the vaccine is right for you, please contact your primary care provider to discuss your medical history.

Once I have received two doses of the COVID-19 vaccine, do I still have to worry about catching COVID-19? How long will the protection last after vaccination?

The studies that have been done prior to releasing the vaccines all suggest that a very high level of protection is expected, but there has not been enough time to know how long that protection will last. Studies will be ongoing. It is recommended that we continue the measures known to reduce risk of becoming infected with COVID-19: maintaining good hygiene as well as sanitation, using face coverings and practicing physical distancing.

Can I stop wearing a mask and avoiding close contact with others after I have been vaccinated?

It will be important that you still wear your mask, practice physical distancing, and keep your hands clean in an effort to protect others. Experts need to understand more about the protection that COVID-19 vaccines provide before deciding to change recommendations on steps everyone should take to slow the spread of the virus that causes COVID-19. Other factors, including how many people get vaccinated and how the virus is spreading in communities, will also affect this decision.

What is the cost to receive the COVID-19 vaccine?

Vaccines are being made available at no cost to vaccine recipients. However, vaccination providers will be able to charge an administration fee for giving the shot to someone. Vaccine providers can get this fee reimbursed by the patient’s public or private insurance company or, for uninsured patients, by the Health Resources and Services Administration’s Provider Relief Fund.

Beware of Scammers
The Federal Trade Commission, Department of Homeland Security, and other law enforcement partners have issued warnings regarding fraud around the distribution of a COVID-19 vaccine.

If you are asked to pay anything, it’s a scam. The Illinois Department of Health (IDPH)  WILL NOT charge anyone, or ask for any out of pocket payments, to get the vaccine during this public health emergency.

There is no wait list. No one can pay to put a name on a list to get the vaccine earlier, or get early access to a vaccination clinic.

No one involved in vaccine distribution will ask for your Social Security, credit cards, or bank account’s numbers to get you the vaccine. If they do, it’s a scam.

Click here to read more about possible scams and warning signs

How effective is the COVID-19 vaccine?

The Pfizer vaccine is about 95% effective. The Moderna  vaccine is about 94% effective. For each vaccine, two shots are needed to attain full immunity.

How do I get a vaccine?

At this time, coordination is being done through eligible employers. Once the vaccine is more widely available to the public, information on how to get the vaccine will be distributed.

I received my first dose of vaccine but I am going to be traveling when my second dose Is due. What should I do?

If at all possible, you should delay your travel until after you have received your second dose. If not, it is unlikely you will be able to arrange to receive your second dose on time while you are traveling. In this situation, you should receive your second dose as soon as possible after your return.

I have received both doses of Pfizer or Moderna vaccine, am I now exempt from travel quarantine requirements?

At this time, there is no exemption to travel quarantine for those who have received a full series of COVID-19 vaccine.

Do visitors To USA who meet the current allocation criteria qualify to receive the vaccine?

No, due to limited supplies of vaccines we are focused on providing vaccines to our residents.

Returning Patients
Returning Patients